IETT Metrobus
Lost Property


The items found in the bus, metrobus, subway, tram, station and stations of the IETT General Directorate service buildings and delivered to the authorities are recorded and stored in the Karaköy Founded Goods Office.

If you make a notification by filling in the lost item form, you will be informed about the registered items in our system and give you feedback.

Your application is kept in our system for 30 days. During this period, you will be informed if your item is found. If the lost item does not come under the conditions you have described in our system for 30 days, you will be given a feedback that no founded goods belonging to you exists in our office.

Please Call ‘Alo 153’ Call Center for Your Lost Istanbulcard Notifications.

Karaköy Found Goods Office Working Hours:

Weekdays       : 08: 30-17: 00

Saturday         : 09: 00-17: 00

Please click to report lost property.


IETT Metrobus